Terms of Service

1. About Curtello

Curtello Enterprises (“Curtello,” “we,” “us,” or “our”) helps businesses evaluate and improve workflows, customer communication, lead handling, service requests, quote processes, automation, and the use of business software.

Information and demonstrations presented on this website are examples of how a business process could be organized or improved. Actual solutions are customized based on the needs, systems, and requirements of each business.

2. Demonstration Forms

Our Service Request, Lead Response, Parts and Quote, and other demonstration forms are provided for evaluation purposes.

By submitting a demonstration form, you understand that:

• The form is a working demonstration and not an actual request for service, parts, or pricing.
• Your submission may create a sample contact or workflow record in Curtello’s business systems.
• You may receive an automated confirmation, notification, or follow-up related to the demonstration.
• Submitting a demonstration form does not create a client relationship, service agreement, or obligation to purchase.
• You should not submit passwords, financial account information, medical information, trade secrets, or other sensitive or confidential information through a demonstration form.

3. Requests for Services

Information submitted through the Curtello website may be used to evaluate your needs and discuss potential services.

No project begins, and no payment is required, unless the scope, pricing, responsibilities, and terms of the project are separately agreed upon. A proposal, statement of work, service agreement, or other written agreement may be required before services begin.

If a separate written agreement conflicts with these website Terms, the separate agreement will control for that project.

4. Third-Party Platforms

Curtello may recommend, configure, connect, or help clients use third-party platforms such as customer relationship management systems, scheduling tools, automation platforms, communication services, website services, artificial intelligence tools, and other business software.

These platforms are owned and operated by third parties and are subject to their own terms, privacy policies, pricing, limitations, and availability. Curtello does not control and is not responsible for changes, interruptions, data loss, pricing changes, or performance issues caused by third-party providers.

References to third-party products do not imply ownership, endorsement, or an official partnership unless specifically stated.

5. No Guaranteed Results

Curtello works to help businesses simplify processes and use technology more effectively. However, business results depend on factors outside Curtello’s control, including staff participation, data quality, customer behavior, third-party software, implementation decisions, and continued use of the recommended process.

We do not guarantee specific increases in revenue, leads, productivity, cost savings, response times, or other business outcomes.

6. Acceptable Use

You agree not to use this website or its forms to:

• Submit false, unlawful, threatening, or misleading information.
• Upload malicious software or harmful files.
• Attempt to gain unauthorized access to any system or account.
• Interfere with the website, demonstrations, workflows, or connected services.
• Violate another person’s privacy, intellectual property, or legal rights.
• Use automated tools to spam, scrape, overload, or misuse the website.

We may restrict or block access when we reasonably believe the website or its services are being misused.

7. Intellectual Property

The Curtello name, branding, website design, written content, demonstrations, workflow concepts, graphics, and original materials are owned by Curtello or used with permission.

You may review these materials for your own business evaluation. You may not copy, resell, reproduce, publish, or represent Curtello materials as your own without written permission.

Third-party names, trademarks, and software remain the property of their respective owners.

8. Website Availability and Accuracy

We make reasonable efforts to keep the website and demonstrations available and accurate. However, content may occasionally be incomplete, outdated, unavailable, or contain errors.

We may update, remove, suspend, or change website content, demonstrations, or features without notice.

9. Disclaimer

The website, demonstrations, and general information are provided on an “as available” basis. They are intended for business evaluation and informational purposes and should not be considered legal, accounting, financial, cybersecurity, or other professional advice.

You are responsible for evaluating whether any recommendation, workflow, platform, or service is appropriate for your business.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Curtello will not be responsible for indirect, incidental, special, or consequential losses arising from your use of this website, a demonstration form, or a third-party platform.

Nothing in these Terms limits any rights or liability that cannot legally be limited.

11. Privacy

Information submitted through the website is handled according to our Privacy Policy . By using this website or submitting a form, you acknowledge that you have reviewed our Privacy Policy.

12. Changes to These Terms

We may update these Terms of Service as Curtello’s website, demonstrations, and services evolve. The effective date at the top of this page will show when the Terms were most recently updated.

Continued use of the website after an update constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles.

14. Contact Curtello

Questions about these Terms of Service may be submitted through the Curtello website.